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General chit-chat

Send us a message through the chat or through our iOS app.

Download Pluto on the App Store
For emergency help

For customers who need emergency help whilst they’re abroad.

Call our 24/7 assistant provider free:
+(1) 416 642 7303
Or, direct local number (Canada):
+(1) 866 288 7730
I need to make a claim

The best way to make a claim is through our iOS app. If you don’t have an Apple device, you can still make your claim online in under 10 minutes. If you have any questions, you can always contact us at: [email protected]

I've already made a claim

You can see the status of your claim in our iOS app. But app or not, our claims partner will always provide you updates via email, but if you want to get in touch with them, you can email at: [email protected]

You can also call them directly: +44 (0) 1242 218 921 (Monday to Friday 9am to 5.30pm). Make sure to give them your Pluto policy number when you get in touch.