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General chit-chat

Send us a message through the chat or email is if you’re old school:

For emergency help

For customers who need emergency help whilst they’re abroad.

Call our 24/7 assistant provider free:
+(1) 416 642 7303
Or, direct local number (Canada):
+(1) 866 288 7730
I need to make a claim

We’ll send you a list of personalised claim links so you can select the one you need, and then submit your claim online in less than 10 minutes. You can always email us if you need help at: [email protected]

I've already made a claim

Our claims partner will always provide you updates directly, but if you want to get in touch with them, you can email at: [email protected]

Or, you can call them directly: +44 (0) 1242 218 921 (Monday to Friday 9am to 5.30pm). Make sure to give them your Pluto policy number when you get in touch.